Gaming should be entertainment, not a problem. We're here to help you stay in control.
sm805 is strictly for adults aged 21 years and older. Underage gambling is illegal and harmful. We verify age during account registration and reserve the right to request additional proof at any time. If you are under 21, do not attempt to access this service.
At sm805, we believe that online gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. While the vast majority of our Indonesian players gamble responsibly within their means, we recognize that for some individuals, gambling can become problematic and develop into a serious issue affecting their lives, relationships, and financial wellbeing.
As Indonesia's leading online gaming platform serving players from Jakarta to Surabaya, Medan to Bali, sm805 takes our responsibility seriously. We are committed to promoting safe gaming practices, providing tools to help you maintain control, and offering support resources when gambling stops being fun. This commitment extends across all our offerings—from sports betting on BRI Liga 1 and international football leagues to live casino games from Evolution Gaming and slots from Pragmatic Play.
Responsible gaming is not just a policy at sm805—it's a core value that shapes every decision we make, from platform design to customer support training. We invest in technology, education, and partnerships to ensure that our Indonesian players have the resources they need to gamble safely and seek help when necessary.
Responsible gaming means maintaining control over your gambling activities so they remain a form of entertainment rather than becoming a problem. It involves setting limits, recognizing warning signs, and knowing when to take a break or seek help. Key principles include:
sm805 strictly enforces the 21+ age restriction for all users in accordance with Indonesian gaming regulations and international best practices. During account registration, we verify your date of birth using your Indonesian identity card (KTP). Our systems automatically reject registrations from individuals under 21 years of age.
We may request additional age verification documentation at any time, including government-issued identification with photograph. Accounts found to belong to underage individuals will be immediately suspended, all gameplay voided, and funds confiscated. We also encourage parents and guardians to use internet filtering software and parental controls to prevent minors from accessing gambling websites.
If you suspect an underage individual has gained access to sm805, please contact our customer support team immediately at [email protected] so we can investigate and take appropriate action.
sm805 provides comprehensive tools to help you maintain control over your gaming activity. All tools are accessible through your account settings and take effect immediately.
Set daily, weekly, or monthly maximum deposit amounts to control spending. Once set, limits cannot be increased for 24 hours, giving you time to reconsider.
Receive notifications after a specified duration to remind you how long you've been playing. Set alerts for 30 minutes, 1 hour, 2 hours, or custom intervals.
Temporarily or permanently exclude yourself from the platform. Choose from 24 hours, 7 days, 30 days, 3 months, 6 months, or permanent exclusion.
Short-term cooling-off periods of 24 hours, 48 hours, or 7 days. Your account will be inaccessible during this time, allowing you to step away.
Configure periodic pop-up reminders showing your session duration, deposits, withdrawals, and net win/loss to help you stay aware of your activity.
Access detailed reports of all your deposits, withdrawals, bets placed, and account activity. Review your patterns to identify potential concerns.
Problem gambling can affect anyone regardless of age, income, or background. It's important to recognize the warning signs early and take action. If you or someone you know exhibits several of these behaviors, gambling may be becoming a problem:
Spending more money or time gambling than you can afford or intended
Borrowing money, selling possessions, or going into debt to fund gambling
Neglecting work, school, or family responsibilities due to gambling activities
Lying to friends or family about how much you gamble or hiding gambling activity
Chasing losses by gambling more in an attempt to recover money lost
Feeling restless, irritable, or anxious when trying to reduce gambling
Using gambling as an escape from depression, anxiety, or other life problems
Failed attempts to cut down or stop gambling despite wanting to
Gambling impacting your mental health, causing stress, anxiety, or sleep problems
Relationship conflicts or breakdown due to gambling-related issues
Thinking about gambling constantly, even when not actively playing
Needing to gamble with larger amounts to achieve the same excitement
If you recognize warning signs in yourself or believe gambling is becoming a problem, taking action early is crucial. sm805 is here to support you through this process. Problem gambling is a recognized behavioral health issue, and help is available.
Our customer support team is trained to handle responsible gaming concerns with sensitivity and confidentiality. You can reach us 24/7 via:
Our Indonesian-speaking support staff can help you implement account restrictions, discuss self-exclusion options, or provide information about professional gambling support services. All conversations are treated confidentially, and no judgment is made—we're here to help.
If you decide that self-exclusion is the right choice, the process is straightforward:
Once a self-exclusion period is set, it cannot be reversed until the time expires. For permanent exclusions, a 30-day cooling-off period applies before any account reactivation request will be considered, and additional responsible gaming assessments may be required.
While sm805 provides tools and support, professional help may be necessary for problem gambling. Consider reaching out to specialized counseling services, therapists experienced in gambling addiction, or support groups. Indonesian mental health professionals and international organizations like Gamblers Anonymous offer confidential support and treatment programs.
Prevention is always better than cure. Here are practical strategies to help you maintain control and keep gaming enjoyable:
If you're concerned about someone's gambling behavior, approach them with empathy and support rather than judgment:
Remember that problem gambling is a behavioral health issue, not a moral failing. With appropriate support and treatment, recovery is possible.
Our customer support team is available 24/7 to assist with responsible gaming concerns, account restrictions, or self-exclusion requests. Don't hesitate to reach out—we're here to help, not judge.